🎉 PRAN Foundation is now 12A & 80G Approved — Donations are Tax Deductible | Section 8 Non-Profit · NGO Darpan Registered | View Governance
PRAN Foundation Empowering People · Advancing Justice · Protecting Rights
Join Task Force

Labour Day 2026: Labour Rights, New Labour Codes, and the Struggle for Justice in India

By Adv. Amarjeet Singh, Founder, PRAN – Policy Research Action Network Foundation

Introduction: Labour Beyond Survival

Labour Day 2026 article on labour rights, new labour codes, worker protections, social security, gig workers, and access to labour justice in India by PRAN Foundation.

Labour & Livelihoods lies at the heart of PRAN’s work because work is more than a livelihood; it is dignity, safety, and a fundamental right. On Labour Day 2026, we revisit how India’s new labour codes are reshaping the legal landscape for workers — and how a worker can actually “get justice” when wages are withheld, working conditions are unsafe, or social security is denied.


What changed? From many laws to four codes

India has moved from more than 29 separate labour laws to four unified labour codes:

  • Code on Wages – guarantees minimum wages and timely payment.

  • Occupational Safety, Health and Working Conditions Code (OSH&WC) – covers safety, working hours, leaves, and conditions of work.

  • Industrial Relations Code – governs hiring, retrenchment, strikes, and dispute resolution.

  • Code on Social Security – expands provident fund, ESIC, gratuity, maternity benefits, and other protections to a wider group of workers.

This shift aims to simplify compliancereduce overlaps, and bring more workers under a single legal framework, especially in the informal and gig economy.



1. Right to minimum and timely wages

Every worker has a statutory right to minimum wage, regardless of industry, contract type, or sector. Wages must be paid within a fixed time limit, usually by the beginning of the following month for many establishments.

Unauthorised deductions, delayed wages, and “off‑the‑books” payments are clear violations that can be challenged before labour authorities or through online grievance systems such as the SAMADHAN Portal (https://samadhan.labour.gov.in), the Ministry of Labour & Employment’s official platform for labour‑related grievances and disputes.

2. Regulated working hours and overtime

The OSH & WC Code standardises:

  • Maximum 8–12 hours per day and 48 hours per week of work.

  • Consent‑based overtime, paid at at least double the normal wage.

Workers can claim back‑wages for unpaid overtime through labour inspectors, local labour offices, or by filing a complaint on the SAMADHAN portal for relevant wage‑related issues.

3. Leave and social security

Every worker becomes eligible for paid annual leave after 180 days of continuous work in a year. The Code on Social Security expands coverage of PF, ESIC, gratuity, and maternity benefits to groups that were often left out, including:

  • Contract workers

  • Migrant workers

  • Gig and platform workers

Through centralised schemes and digital registration, the law aims to extend social security beyond factory gates to streets, platforms, and construction sites.

4. Women workers and night shifts

Women can work night shifts if they consent and the employer provides safe transport and adequate safety measures. Employers are under a stronger obligation to ensure safe working environments, separate facilities where needed, and protection against harassment.

The new codes also reinforce maternity benefits and related protections, which can be claimed through employer records, labour offices, or the SAMADHAN portal for cases of non‑payment or denial of maternity benefits.

5. Protection against unfair termination and disputes

The Industrial Relations Code sets clear conditions for retrenchment, lay‑off, and closure, including higher thresholds for prior government permission in many cases. It also strengthens grievance‑redressal mechanisms and introduces provisions for re‑skilling of retrenched workers.

Workers have the right to representationgrievance‑redressal committees, and access to conciliation and adjudication through labour offices and labour courts. They can also file industrial‑dispute‑related claims on the SAMADHAN portal for faster, trackable redressal.

How can a worker get justice? Practical steps

Justice under the new codes is not just about going to court; it begins with using the right channels at the right time, including the SAMADHAN online grievance system.

1. Identify the violation clearly

Before filing any complaint, a worker should collect:

  • Proof of employment (offer letter, appointment letter, ID, SMS, or bank credits).

  • Evidence of the violation: unpaid wages, illegal deductions, unpaid overtime, denial of PF/ESIC, forced resignation, or denial of maternity benefit.

Keeping even simple records (dates, amounts, and names of supervisors) can make a big difference in strengthening a case, including when submitting a claim on SAMADHAN.

2. Use the SAMADHAN online grievance portal

The Ministry of Labour & Employment runs the SAMADHAN Portal (https://samadhan.labour.gov.in) as a national, single‑window platform for labour‑related grievances and industrial disputes.

On SAMADHAN, workers can raise issues related to:

  • Delay or non‑payment of wages

  • Unauthorised deductions

  • Non‑payment of minimum wage

  • Non‑payment of overtime allowance

  • Non‑payment of gratuity

  • Non‑payment of maternity benefits and certain other statutory allowances.

To file a complaint:

  • Visit https://samadhan.labour.gov.in and choose your preferred language (English/Hindi).

  • Register as an individual worker, trade union, or management.

  • Select the type of dispute or claim, enter basic details (name, employer, nature of grievance), and upload supporting documents.

  • Submit the form and save the reference number to track your case online.

The SAMADHAN portal also links to related services such as EPFO and ESIC grievance systems, helping workers route their complaints to the correct authority.

3. Approach the labour inspector or labour office

Workers or their unions can also approach the concerned labour inspector or Assistant Labour Commissioner / Labour Officer and file a representative claim. The labour inspector can:

  • Initiate conciliation between the worker and employer.

  • Visit the workplace, inspect records, and facilitate settlements.

If disputes remain unresolved, the matter can be referred to a Labour Court or Industrial Tribunal for formal adjudication. In many cases, the same facts can simultaneously be reflected in a SAMADHAN online complaint for added visibility and tracking.

4. Use consumer and civil remedies where applicable

In many cases, unfair treatment by employers or service contractors can be treated as a deficiency in service under the Consumer Protection Act, especially when contractual obligations are violated and workers suffer financial harm.

PRAN’s Expert Desk regularly helps workers and groups understand which forum to use — labour courts, consumer commissions, civil courts, or the SAMADHAN portal — depending on the facts and the relief sought.

5. Strengthen collective voice through unions and associations

The new codes retain the right to form unions, bargain collectively (within the revised framework), and participate in dispute‑resolution mechanisms.

Collective action, backed by legal awareness, solidarity, and evidence, is one of the most powerful tools to prevent violations before they happen and to secure fair working conditions and social security. Union‑level grievances can also be escalated through the SAMADHAN system to ensure faster resolution at the national level.

Labour & Livelihoods: PRAN’s commitment

At PRAN, Labour & Livelihoods is not just a policy area; it is a commitment to turn legal rights into lived reality for workers in both formal and informal sectors. On Labour Day 2026, we reaffirm that:

  • Every worker has the right to know their entitlements under the new labour codes.

  • Every worker has the right to seek and obtain justice without fear of retaliation, including through online tools like the SAMADHAN portal.

  • Civil society and organisations like PRAN must continue to bridge the gap between law and enforcement, especially for women, informal‑sector workers, and migrant workers.

If you or a group of workers are facing wage violations, contract‑labour exploitation, or denial of social security, you can reach out to PRAN for:

  • Legal guidance on which forum to approach (SAMADHAN portal, labour office, consumer commission, or courts).

  • Support in preparing complaints and documentation in simple language.

  • Advocacy inputs to strengthen local and national enforcement of labour codes.

On this Labour Day, let us commit to building a country where every worker stands equal before the law — and every law is enforced in the worker’s favour.

About PRAN Foundation

Policy Research Action Network Foundation (PRAN) is a Section 8 non-profit organization working to advance justice, accountability, policy awareness, consumer rights, labour protections, and public interest advocacy across India.

#LabourDay2026 #InternationalWorkersDay #LabourRights #WorkersRights #NewLabourCodes #LabourJustice #DignityOfLabour #RightToWork #SocialJustice #GigWorkers #InformalWorkers #WorkerProtection #MinimumWages #SocialSecurity #OccupationalSafety #IndustrialRelations #LegalAwareness #AccessToJustice #PolicyReform #EmploymentRights #WorkplaceJustice #LabourLaw #HumanRights #PublicPolicy #PRANFoundation #PublicRightAction #Livelihoods #WorkersDignity #IndiaLabour #MayDay 

Consumer Protection Services & Expert Assistance

Consumer Rights Expert Assistance | PRAN Foundation
Important notice: This page is published by PRAN (Policy Research Action Network) Foundation — a registered Section 8 non-profit — for public interest information and consumer rights education. It is not an advertisement or solicitation of legal work by any advocate.
PRAN Foundation · Consumer Rights Expert Desk

Standing With Consumers. Every Step of the Way.

Unfair trade practices, denied claims, and builder defaults are not just inconveniences — they are violations of your legal rights. PRAN Foundation's Expert Desk provides structured, professional guidance to help you respond with clarity and confidence.

Called the National Consumer Helpline (1915) but the company still hasn't responded? Written to the grievance officer with no resolution? PRAN's Expert Desk is the next step. We provide structured legal assistance when standard channels fail.

20+
Years Legal Experience
60–70%
Resolved Pre-Litigation
Free
Initial Case Assessment
SC
Supreme Court Practice

Consumer fraud, misleading advertisements, wrongful insurance rejections, and builder defaults are far more common than they should be. Yet most affected consumers either do not know their rights or do not know where to begin. PRAN (Policy Research Action Network) Foundation's Expert Desk bridges this gap — combining legal expertise with a public interest mandate to provide structured, honest guidance. We work exclusively for consumers. We do not represent companies or service providers in consumer disputes.

A Three-Step Process — Starting Free

No vague advice, no upfront commitment. Every engagement begins with an honest assessment of your case's merit — at no cost. You decide whether to proceed only after you know where you stand.

01
Free · No Commitment

WhatsApp or Submit a Case

Tell us your issue on WhatsApp or through our intake form. Attach key documents — invoice, policy, ticket, or correspondence. Our team reviews the facts and tells you honestly whether the case has merit — saving your time and resources before you spend a rupee.

Start on WhatsApp →
By Appointment

Expert Strategy Session

If the review confirms merit, we schedule a focused consultation — by video or phone. We analyse your case under the Consumer Protection Act, 2019 or RERA, map the procedural timeline, and calculate the full compensation you are entitled to claim — not just the refund, but interest, mental harassment, and litigation costs.

  • 30-minute structured review
  • Full damage assessment memo
  • Clear roadmap — notice or complaint?
Formal Action

Notice, Mediation or Filing

Our preferred route is resolution without a courtroom. A formally drafted Legal Notice on PRAN's letterhead — backed by an experienced consumer law practitioner — changes the dynamic entirely. Where appropriate, we also facilitate mediation. Six in ten valid disputes resolve at this stage. For cases that must go further, we draft and file the formal complaint.

  • 60–70% resolve at notice stage
  • Mediation as a faster, lower-cost path
  • Full complaint drafting if needed

What We Offer — and What It Costs

Access to justice should not depend on a consumer's ability to pay. Our model begins with free guidance and scales only as far as your situation genuinely requires — with complete transparency at every stage.

No Charge
Free Guidance & Referral
Low-value disputes · Limited means

Not every dispute needs paid expert intervention. If you have a low-value issue or are unable to afford professional assistance, we provide honest guidance on available options and connect you directly to the right channels — so you can pursue your rights without cost.

Consumer Helpline 1915 NALSA Legal Aid Lok Adalat referral Nyaya Bandhu connect edaakhil self-filing guidance
Free
No fee · No commitment
Pre-Litigation
Legal Notice & Mediation
Preferred first step · Resolves most disputes

Our preferred approach is resolution without litigation. A formally drafted Legal Notice on PRAN's letterhead — dispatched by registered post — signals to the company that the matter has moved from "customer service" to "expert resolution." Where appropriate, we also facilitate mediation for a negotiated settlement.

Six in ten valid disputes resolve at this stage. It is almost always worth trying before filing a formal complaint.

Drafting on PRAN letterhead Registered post dispatch Mediation facilitation Settlement negotiation support
₹5,000
Fixed · No hidden charges
Formal Complaint
Consumer Complaint Drafting & Filing
When a formal Consumer Commission complaint is required

If the notice stage does not resolve the dispute, we assist in preparing and filing a complete consumer complaint before the appropriate District Consumer Commission. We also support consumers already in proceedings who need expert help filing a Reply or preparing evidence.

Complaint drafting & filing — ₹7,500 (claims up to ₹1 lakh) Complaint drafting & filing — ₹11,000 (claims above ₹1 lakh) Reply & evidence drafting — ₹5,000 Damage calculation memo included

Statutory court fees and third-party costs (notarisation, certified copies) are at actuals, separate from the above.

₹7,500–
₹11,000
By claim value
Reply/evidence: ₹5,000
Expert Retainer
Full Case Handling — Complex & High-Value
State / National Commission · RERA · End-to-end management

High-value builder disputes, multi-party insurance matters, RERA proceedings, and cases before State or National Commissions require sustained expert involvement — from first assessment through to execution of the final order. We scope these individually and agree on a fee appropriate to the complexity.

Full strategy & case management RERA Haryana / Delhi State & National Commission Execution petition support Free scoping call to start
Discussed case-by-case
After a free scoping call

Who We Assist

Our Expert Desk supports individual consumers navigating personal disputes and organisations seeking training, compliance guidance, or research partnership.

For Individual Consumers

Real Estate & RERABuilder defaults, possession delays, project stalls. Complaints before RERA (Haryana/Delhi) and execution of orders.
Defective Goods & Service DeficiencyVehicles, electronics, appliances, and professional services that fall short of promises made.
Insurance DisputesWrongful claim rejections, arbitrary repudiations, and unjustified delays in settlement by insurers.
Digital & E-CommerceOnline fraud, refund refusals, unfair cancellation policies, and data privacy violations.
Banking & Financial ServicesUnauthorised charges, loan misrepresentation, credit disputes, and unfair banking practices.

For Organisations — NGOs, RWAs & Institutions

Training & Capacity BuildingWorkshops on filing consumer complaints, understanding food safety laws, and navigating RERA — tailored to your members.
Consumer Compliance AdvisoryHelping businesses design consumer-compliant grievance redressal frameworks — fixing the issues that bring consumers to court.
Research & Policy AdvocacyPartnering with civil society, academia, and regulators for consumer market research and legislative analysis.
Policy Submissions & RepresentationsDrafting representations and public comments to regulatory and legislative bodies on consumer rights issues.

Refer Cases to PRAN — We Are Your Legal Capacity Partner

Consumer organisations do vital work in awareness and initial grievance filing. But when a case needs a legal notice, a formal complaint, or sustained expert involvement, most organisations have no in-house legal capacity. PRAN fills that gap — as your partner, not a competitor.

National Bodies
Pan-India umbrella bodies and policy-focused consumer organisations.
State Federations
Haryana & Delhi State Consumer Federations
Cases referred land in commissions where PRAN's experts already practice.
Sector Organisations
Insurance consumer groups · Housing & RWA bodies · Patient rights organisations
Sector-specific bodies where complaint volumes are highest.
Local Networks
District consumer clubs · Legal aid clinics · Law school clinics
Ground-level organisations with reach to first-generation consumers.

Free Merit Filter

PRAN assesses every referred case before accepting it. Your organisation never has to tell a member their case is weak — we do that, candidly, with explanation.

Outcome Reporting

We report back on every referred case — what happened, how it was resolved. You get data to inform your own advocacy and funder reporting.

No Fee Sharing

Our referral arrangements are clean. No commissions, no referral fees. The benefit to your organisation is service quality for your members — and a stronger reputation for follow-through.

We Claim What You Are Legally Entitled To

A refund is only the beginning. Under the Consumer Protection Act, 2019, a successful claimant may be entitled to a full set of remedies — far beyond the initial amount paid.

01
Principal Refund
Recovery of the actual sum paid — the starting point of any valid consumer claim.
02
Interest on Delay
Applicable interest for the period of wrongful withholding — typically 9% to 18% per annum.
03
Mental Harassment
Compensation for stress and anxiety caused by the respondent's conduct — an independent head of damages.
04
Litigation Costs
Demanding the company bear your professional costs — routinely awarded by Consumer Commissions.

What Makes PRAN Different

We are not a legal services aggregator, a notice-sending platform, or a commercial law firm. We are a registered Section 8 non-profit whose mandate is consumer rights — and that shapes everything about how we work.

Consumers Only — Always

PRAN never represents the opposite party in a consumer dispute. Our independence is absolute and unconditional.

Honest First Assessment

We tell you the real strength of your case before you commit — even if it means telling you it is weak.

Published Research & Book

"Consumer Protection Laws in India" — a published guide by PRAN Foundation's founder, available on Amazon Kindle. Research, not just services.

Supreme Court Practice

Led by Adv. Amarjeet Singh Panghal — practising at the Supreme Court of India and Patiala House Court Complex, with over 20 years in consumer and constitutional law.

Board of Mentors

PRAN's governance includes a six-member Board of Mentors drawn from law, academia, and civil society — bringing independent oversight and credibility.

Section 8 Non-Profit · 12A/80G

PRAN is a registered non-profit with NGO Darpan listing and 12A/80G approval. Donations are tax-deductible. Our mission is access to justice — not profit.

Adv. Amarjeet Singh Panghal
"A consumer who knows their rights is not a complainant — they are a participant in the market's accountability system. PRAN's Expert Desk exists to close the distance between the law as written and justice as lived."
Adv. Amarjeet Singh Panghal  ·  Founder & Executive Director, PRAN Foundation  ·  Advocate, Supreme Court of India

Talk to Us — It Costs Nothing to Begin

WhatsApp us your issue in plain language. We will review it and respond with an honest assessment within 24 hours — no form, no commitment, no charge at this stage.

Chamber 536, Patiala House Court Complex, New Delhi
Disclaimer: This page is published by PRAN (Policy Research Action Network) Foundation (CIN: U88900HR2026NPL141904) — a registered Section 8 non-profit company — for public interest information and consumer rights education. It does not constitute legal advice, advertisement, or solicitation of legal work within the meaning of Rule 36, Chapter II, Part VI of the Bar Council of India Rules, 1975. PRAN Foundation provides expert advisory and facilitation services; where independent legal representation is required, appropriate referrals are made. Professional services rendered by PRAN Foundation are not contingent on case outcomes.
💬 ⚖ Be a Legal Aid Volunteer
Request Legal Aid Free · Volunteer Guided