Consumer Protection Services & Expert Assistance by PRAN

Don’t Let Unfair Practices Go Unchallenged.

Expert Legal Support to Help You Stand Tall, Informed, and Protected.

In today’s market, unfair trade practices, misleading ads, and service failures are common. Yet, navigating Consumer Commissions (Consumer Courts) can be confusing. PRAN (Public Right Action Network) provides an Expert Desk to help consumers resolve disputes professionally against Airlines, Builders, Insurance Companies, and Banks. We bridge the gap between law and reality.

How We Work: The 3-Step Expert Process

We do not believe in vague advice; we follow a strict, transparent professional process.

Step 1: The Viability Check (FREE)

Before you spend any money, you need to know if your dispute is valid.

• Action: You fill out our Intake Form and upload your proofs (Invoices, Policies, Tickets).

• Outcome: Our domain experts review the facts. If the case has merit, we invite you for a strategy session. If it is weak, we tell you upfront to save your resources.

Step 2: Expert Strategy Session

If your case is approved, we schedule a 30-minute professional consultation (Video/Phone).

• The Goal: We analyze your case under the Consumer Protection Act, 2019 or RERA, map out the timeline, and calculate maximum compensation.

• Benefit: If you proceed to the Formal Notice stage within 7 days, the session fee is adjusted (deducted) from the next step.

Step 3: Formal Resolution (Notice & Filing)

We draft a Formal Notice on an Advocate’s Letterhead. This signals to the company that the dispute has moved from "Customer Service" to "Expert Resolution."

• Result: 60-70% of valid disputes are resolved at this stage without entering a courtroom.

Our Core Service Areas

1. For Individual Consumers

• Real Estate (RERA): Handling delays, builder disputes, and possession issues.

• Defective Goods & Services: Assistance with vehicles, electronics, and service deficiencies.

• Insurance: Resolving wrongful claim rejections and policy disputes.

• Digital & E-Commerce: Addressing online fraud, refund refusals, and data privacy violations.

2. For Organizations (NGOs, RWAs & Institutions)

• Training & Capacity Building: Workshops on "How to file a Consumer Complaint" and "Food Safety Laws."

• Compliance & Policy Advisory: Helping businesses stay "Consumer Compliant" with grievance redressal policies.

• Research & Advocacy: Partnering for market monitoring and legislative analysis.

Know Your Rights: Compensation & Damages

When we draft your claim, we don't just ask for a refund. We strictly calculate:

1. Principal Refund: The actual money you paid.

2. Applicable Interest: Typically 9% to 18% p.a.

3. Mental Harassment: Compensation for stress and anxiety.

4. Resolution Costs: Demanding the company cover your professional fees.

💰 Professional Fee Schedule (2026)

We believe in 100% transparency. Standardized rates with no hidden charges.

(Note: Fees for litigation are subject to case complexity. Third-party costs like Court Fees and Notary are charged at actuals.)

Why Choose PRAN Foundation?

• Led by Experience: Guided by Advocate Amarjeet Singh Panghal, with over 20 years of expertise in law and governance.

• Plain Language: We explain the law in English or Hindi, avoiding confusing "legalese."

• Affordable Justice: Services designed to be accessible through our  not-for-profit initiative.

Ready for Expert Help?

📝 SUBMIT YOUR CASE FOR REVIEW

• 📧 Emails: pranfoundationindia@gmail.com 

• 📱 WhatsApp: +91 8920798501

• 🌐 Website: publicrightaction.org

DISCLAIMER: This page is for informational purposes to educate the public on Consumer Rights. It is not an advertisement or solicitation of legal work. Professional fees are charged strictly for services rendered and are not contingent on the outcome of the case.